FAQ
Ordering
What size should I buy?
If you’re not quite sure which size is right for you, refer to our size guide, also located underneath each product.
Can I cancel my order?
We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.
Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.
Shipping, Returns & Exchanges
We use all major carriers, and local courier and mailing partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled.
Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
What is the returns policy?
Please see the full returns policy.
Can I request an exchange?
Products can be returned in its original condition for a full refund or replacement within 14 days of receipt. We do not offer exchanges at this time.
Restocking
The item(s) I want are sold out. When will they be back in stock?
We're really sorry if an item you are interested in is out of stock!
Please subscribe to our mailing list to be notified when items become available again.